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Booking Policy

Payments

All payments are non-refundable.

If you need to reschedule your booking, I must be notified at least 24 hours in advance. You can reschedule your shoot within 30 days of your original shoot date. There is a 20% rebooking fee assessed for the first instance. Any additional rebookings will result in the loss of your initial payment amount and you will be required to pay a new deposit. Shoots labeled as “Special” may not be rescheduled nor may the funds be used towards another service in the future. All deposits are non-refundable.

Session Start Time

When you book a session, the time you book is the time the session starts. For example, if you book a full day (8 hour shoot) at 1:00 PM, the shoot time begins at 1:00 PM. If there are any delays in the shoot start time on your behalf or anyone who is part of the shoot on your behalf (such as models running late, hair and makeup taking longer than expected), that time is not made up. This means that if the shoot time is 1:00 PM but your team is not ready to shoot until 3:00 PM, the shoot time (8 hours) does not start at 3:00 PM. It started at 1:00 PM.

Proof Photos

I keep copies of your photos for a maximum of 90 days. After that, they are deleted from my system. Once you receive your proof photos, you have 30 days to select your edit choices. If you wait longer than the 30-day period, the amount of edits that were included in your package are no longer valid and you must pay to have them edited. This is because I have a high volume of clientele and prolonging your edit choices results in negatively affecting the turnaround time for other clients. I do my best to be quick and efficient as well as ensuring that all of my clients are happy.